Customer Service Module
Do your Customer Service Representatives have enough time for Customer Relations, or are they too busy going from tab to tab to tab?
Pricing & Inventory Module
Is pricing still paper based and stored in multiple places? Is it hard to access information immediately when you need it?
Invoice & Payment Module
When you send an invoice, receive a check or a vendor sends you an invoice, does the information immediately populate throughout your system?
Fuel Management Module
Do you know how much inventory you have on hand, how much fuel you’ve sold today and at what margins? Can you plan purchases to maximize your margins?
Automated A/R & A/P Payment Module
Is the processing of credit cards and fuel cards easy and cost-effective? Do you still spend the time and money to send out paper checks?
Request on the Fly Module
Can your Customers put in a request on their own private Customer Portal that automatically updates your requests?
Line Tech Notifications Module
Are handwritten Fuel Truck Sheets inconvenient and sometimes illegible?
Is fulfilling your customer's every need your number one priority?
Departure & Arrival Board Module
Is your Departure & Arrival Board up to date? Is it easy to update it with information provided electronically by pilots and from other sources?
Ramp Management Module
Does Dispatch know where every plane is without calling a Line Service Technician every time?
Do you know where all aircraft, employees and fuel trucks are at all times? Is there often too much overlapping radio chatter?
Real Estate Module
Is it easy to access all your contracts, send out rental invoices automatically and collect rentals electronically? Do you know where every plane you are hangaring is?
Quality Control Module
Does your current Quality Control consist of labor intensive paper and pencil procedures? Are you sure it is being done according to ATA 103 guidelines?