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WHM Spotlight: Christine Young Brigante, Customer Service Manager, Heritage Aviation

March 16, 2022

WHM Spotlight: Christine Young Brigante, Customer Service Manager, Heritage Aviation

"Only you have control of your destiny. There will be obstacles along the way, but how you handle those determines the direction of your life."


ARE THERE ANY QUOTES YOU LIVE BY?
Go confidently in the direction of your dreams. Live the life you've imagined.
Only you have control of your destiny. There will be obstacles along the way, but how you handle those determines the direction of your life.

TELL US ABOUT YOUR PROFESSIONAL BACKGROUND
I spent 33 years as the Director of Administration at a Document and Information Management company with 280 employees, where I was a partner. I have extensive experience in Business System Software implementation, Acquisitions, Contract Management, Sales Support and Customer Service, managing a team of over 40 professionals. I have always had a passion for Aviation and have a family of aviators. My son started flying when he was 15 years old and attended Embry Riddle Aeronautical University. He is now a commercial airline pilot. I have a daughter-in-law that is a Flight Test Engineer, a brother-in-law who is a commercial airline pilot, and a sister that is the VP of Customer Service and Human Resources at an FBO. Heritage Aviation offered me the opportunity to continue my career in an area that I am passionate about and because the company is an ESOP I am still an owner and know my hard work will make a difference in the overall success of the organization. Heritage Aviation was ranked in the top 5% of FBOs in the Americas in 2021 during the annual AIN Survey and has also been awarded one of the Best Places to Work in Vermont for the past 6 consecutive years. My current role with Heritage Aviation allows me to use my business background to develop team members to provide world class service for our customers. This is a very exciting industry and caters to an interesting and amazing group of customers.

SO, WHAT'S YOUR LIFE LIKE OUTSIDE THE FBO?
I am the proud mother of three amazing children, two sons and a daughter. My greatest joy is spending time with my children and their significant others. I enjoy spending time on the lake with my family, traveling, playing golf, gardening, crafts, spending time with friends, and volunteering at our local hospital. I have lived in Vermont my entire life and look forward to each new season.

TELL US SOMETHING THAT NO ONE WOULD GUESS ABOUT YOU.
I was my father's son. I am the middle daughter of three and became very close to my father. He taught me to hunt, fish, split wood and fix cars. He was an amazing man and I learned so much about life and family from him. He taught me the value of hard work and the rewards that come with it.


-Monica Sarduy, VP of Sale & Marketing