April 2025 – Miami, FL — X-1FBO is proud to celebrate the success of Sheltair Melbourne at Melbourne Orlando International Airport (KMLB), which has earned the top spot in the “Most Improved” category for the Americas in the 2025 AIN FBO Survey. This recognition reflects a .16-point improvement from last year—an impressive leap that highlights Sheltair’s ongoing commitment to excellence and innovation.
Among the enhancements credited for this performance boost is the facility’s transition to the X-1FBO software platform, which has streamlined operations and elevated customer experience.

“The implementation of X-1FBO at our Melbourne location has delivered measurable gains in efficiency and service delivery,” said Connor Fichtner, Director of Marketing at Sheltair. “It has enabled seamless coordination between our customer service representatives and flight crews, allowing us to uphold the high standards our brand is known for.”

X-1FBO’s cloud-based Enterprise Resource Planning (ERP) software was purpose-built for the unique needs of FBOs. Its powerful tools help streamline operations, reduce manual errors, and enhance transparency across departments—from fuel tracking and service coordination to billing and asset management.
While Sheltair Melbourne has undergone a visible transformation—including a refreshed terminal interior and a new 34,500-sq-ft T-hangar complex—it's the behind-the-scenes advancements powered by technology that are setting a new standard.

“It’s always exciting to see our software making a real impact,” said James Wiley, CEO of X-1FBO. “Sheltair’s success in the AIN Survey demonstrates how innovation and customer service go hand in hand. We’re proud to support their incredible team.”

Sheltair’s KMLB location continues to grow its capabilities, routinely handling everything from ultra-long-range business jets to heavy-lift aircraft like the Antonov AN-124 and the C-5 Galaxy. With X-1FBO helping power day-to-day operations, the future looks bright for one of the region’s most dynamic FBOs.

To learn more about how X-1FBO is helping FBOs across the globe drive efficiency and enhance service delivery, request your demo here: https://www.x1fbo.com/demo