"Go confidently in the direction of your dreams. Only you have control of your destiny. There will be obstacles along the way, but how you handle those determines the direction of your life."
Christine Brigante, Customer Service Manager, Heritage Aviation
March 16, 2022
"Heritage Aviation was ranked in the top 5% of FBOs in the Americas in 2021 during the annual AIN Survey and has also been awarded one of the Best Places to Work in Vermont for the past 6 consecutive years. My current role with Heritage Aviation allows me to use my business background to develop team members to provide world class service for our customers."
Fast, Touchless, Cost-Effective Payment Comes to the FBO – Introducing new X-1PAY features
June 27, 2020
Palmetto Bay, FL – GMSTEK, LLC (“GMSTEK”), the developer and marketer of the industry leading X-1FBO suite of software and hardware products for General Aviation, today announced the launch of new features for X-1PAY. For the first time, FBOs can accept touchless payments anywhere at the FBO and they can do it with lower cost X-1PAY Direct Debit Transactions.
FBO transactions always take longer than they should. The last thing pilots want to do at the end of a visit to an FBO is to stand in line waiting to pay as a CSR collects the information for an invoice. With X-1FBO and X-1PAY, invoices are instantaneous and accurate. With a pilot community that is getting younger the expectations around payment and the ease at which they can be performed continues to grow and the X-1FBO team is providing the solutions. And for FBOs, credit card processing costs continue to add up. In a COVID-19 era, efficient and touchless payment are very attractive to FBO customers and FBOs alike.
Meet Cheryl Dissing of Maverick Air Center in Sioux Falls, SD
March 24, 2021
Cheryl started working in aviation in 1998. "After about 5 years, I went another direction…working in the ethanol industry, in the lab settings utilizing my chemistry degree. Then aviation presented itself again and I’ve been with Maverick Air Center since start-up in Oct 2011. Started in the capacity of Customer Service. Then became the Lead Office Coordinator and added to my role, the Corporate Flight Coordinator, for our parent company, Sanford Health. In Feb 2020, I took on my current role."
X-1 FBO Customer Alerts: Keep your team on track
March 11, 2021
t an FBO there is always something going on: staff bringing out luggage carts for the passengers checking in, while the desk staff greet them and locate their flight. Out on the ramp, an aircraft getting serviced, others arriving on the tarmac and some others being moved around the hangars. FBO operations are fast-paced and to provide quality customer experience can be challenging in the middle of a busy day. So, how can X-1FBO make your work easier?